UrbanAgents Raises S$2M to Connect Home Sellers to Top Agents With Commissions Set By AI

Home sellers can now opt for performance-based commissions

UrbanAgents.com, a referral platform that connects home sellers to a curated list of agents from various real estate agencies, has raised a S$2M seed round from FarSight Capital, APAC Realty and angel investors.

With this funding, the startup hopes to use AI to set commission guide for home sellers connecting to top agents in Singapore. In general, UrbanAgents only enroll licensed agents deemed to be within top 5% cohort based on past transaction and listing history data.

"Home sellers want one thing - sell their homes at a good price. However, in the traditional model, agents taking a fixed commission rate have little incentive to 'go the distance' in order to achieve a higher price for the home seller." explains Michael Cho, CEO & Founder of UrbanZoom and UrbanAgents.

"Meanwhile, our machine learning team at UrbanZoom have built a highly accurate auto valuation called Zoom Value, which is now being used in various capacities by banks such as OCBC, DBS, as well as other startups like MoneySmart, Ohmyhome, SoReal, etc. We thought why don't we leverage on this and tie it to agents' commissions somehow?"

In this service, currently available for HDB and Condo home owners, the "Target Price" will be pegged to the home's Zoom Value, which is calculated based on an AI model with inputs such as recent transactions, relevant listings and features specific to the unit as provided by the home seller.

"The idea here is that we peg the agent's fees to his performance. If he only managed to sell at a price significantly below the target price, he'll receive only a nominal commission of $1,888. Conversely, if he can help the client achieve a price significantly higher than the target price, he should receive higher commissions for his efforts, up to a maximum of 2.5%." adds Michael Cho.

"Our analysis also shows that the top 5% agents in Singapore alone represent more than half of all home seller clients, at least in the HDB market. Therefore we use that as a criteria for agents who wish to join our program, and in turn, this gives end consumers assurance that they're dealing with an experienced professional."

This service has been soft-launched for a few months, with a number of homes already sold. In fact, current clients have overwhelmingly picked the performance-based option over conventional fixed rate structure.

Wong Toon King, well-known internet entrepreneur and managing director of FarSight Capital, elaborates "Here's an AI-first startup that is using machine learning to drive instant valuation, search and connect best proven agents, and set commission guide for the transaction. Ultimately, we think this data-driven approach drives transparency and better alignment of interest by changing the way agents are being paid and motivated."

Jack Chua, CEO of APAC Realty adds "At APAC Realty, we hope to create a win-win situation – homeowners are assured of great outcomes while our agents can receive a healthy pipeline of clients to offer our professional consultancy services to. In that sense, we see a lot of synergy with what the UrbanAgents team is trying to build."


Property agents from any licensed agencies interested in joining the UrbanAgents programme may reach out to us via our email: support @ urbanagents.com

For media enquiries, please reach out to us via our email: support @ urbanagents.com

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About UrbanZoom

UrbanZoom is an AI-enabled research tool for home buyers, sellers, landlords and tenants in Singapore.

We are a team of data scientists and real estate professionals who are passionate about bringing full information transparency and actionable insights to the housing market.

We believe in empowering the man on the street so that he can be free of misinformation and fear when he’s about to commit to one of the biggest financial decisions of his lifetime.

For more on our team’s philosophy, take a look at our blog post here.